Master Student (CS / Business Informatics / MBA) | Salesforce CRM & Sales Operations | Digital Transformation & AI Integration | Smart Climate & Building Energy Solutions | Allendorf (Eder), Germany | On-site | Internship / Master’s Thesis
Optimize Salesforce Sales Cloud Architecture, Standardize Sales Workflows, and Integrate AI Solutions for European Market Operations
Join Viessmann Deutschland GmbH (a Carrier Global Corporation company) as an Inside Sales CRM Intern in Allendorf (Eder), Germany. Designed for Master’s students pursuing degrees in Computer Science, Business Informatics, or Business Administration, this role offers the opportunity to combine hands-on CRM administration with a industry-focused Master’s thesis. You will work across sales, IT, and management teams to streamline Salesforce Sales Cloud processes, build custom dashboards, deploy automation workflows, and explore AI applications in sales operations.
Key Responsibilities:
- Administer, configure, and continuously enhance the Salesforce Sales Cloud platform for domestic sales teams.
- Analyze, standardize, and optimize end-to-end sales and CRM workflows to improve operational efficiency.
- Develop custom Salesforce reports, executive dashboards, and key performance indicator (KPI) tracking frameworks.
- Evaluate and support the implementation of new CRM features, process automations, and AI-driven sales tools.
- Conduct a practical Master’s thesis project focusing on Salesforce optimization, digital transformation, or AI deployment in sales.
Tools/Technologies Used:
- CRM Platform: Salesforce Sales Cloud, Salesforce Flow / Automations, Salesforce Reporting & Dashboards
- Domain & Strategy: Digital Transformation, Sales Operations Optimization, Customer Relationship Management (CRM)
- Data & Analytics: Process Mapping, Requirements Engineering, Data Analysis, KPI Tracking
- Emerging Tech: AI Solutions for CRM, Sales Automation Tools, Enterprise System Integration